Mastering the
Coach Approach

How to Communicate in a Transformative Way

Format: Four full days

Trainer: Pamela Richarde

Learn the essence of the Coach Approach so that you can begin to apply it immediately. After you leave Module 1, you will have enough knowledge to go and run a coaching session.

Some of the key areas of Module 1:

• Looks at what coaching is, how it is unique and how it can be applied.
• Introduces the eleven ICF Core Competencies of Coaching and the behavioural assessment markers that go with them.
• Setting up a coaching relationship – from induction to completion.
• Designing the coaching alliance.
• Developing self-as-coach.
• Exploring intuition and not knowing the answers.
• Coach Approach to giving and receiving feedback.
• The role of intuition in the Coach Approach.
• How not knowing all the answers (!) works for you.

How to Coach more Effectively with Language, Emotions & the Body

Format: Three full days

Trainers: Terrie Lupberger and Pamela Richarde

We human beings have emotions and those emotions impact our results – we create a different result if we rage at people rather than talk with them. We human beings have language and how we use it is critical to our success. We human beings also have bodies. We actually communicate more with our bodies than with our words yet we are largely unaware of the impact of our presence.

• An Ontological Approach gives you the tools and awareness you need to work with three crucial dimensions – emotions, language and the body.
  Learn organisational tools for developing leaders, strengthening the impact of individual contributors and improving organisational performance.

• Understand an ontological approach as a tool for organisational change – it is both comprehensive and innovative.

• Identifying the key conversations that need to happen, and the art of having those conversations.

• How to align emotions, languages and physiology for increased success and congruency.

• How to work with, and shift, the emotions your clients are trapped in that don’t serve them.

• New emotional competencies and strategies for your own life including two required for great coaching: gentle irreverence and the ability to hold paradox.

• How the body can be a powerful conduit for learning and change in the coaching process.

• Developing a greater, more grounded and expansive presence as a coach.

• How to listen for the hidden beliefs and assumptions your clients have about their world that keep them from the results they want.

• Identifying some of your own unexamined beliefs keeping you from what you want.

• Developing a treasury of more evocative and provocative questions that get to your client’s underlying issues.

• How to work with leaders to improve their conversational, emotional and somatic intelligences.

• Make important ontological distinctions and enhance your coaching as a result.

• Have a greater understanding of the ontological effect on actions and results for individuals, teams and organisations.

How to have Powerful Leadership Conversations

Format: Three 90-minute accelerator sessions

Trainers: Terrie Lupberger and Pamela Richarde

1. The Language of Leadership
2. The Emotionally Agile Coach
3. Coaching and the Body

Each of these webinars will be 90 minutes in length and they include additional eBooks and support materials.

1. The Language of Leadership
   At the heart of leadership is the conversation – the art of the dialogue that engages others to take care of mutual concerns and achieve agreed upon outcomes.

In this webinar you will learn:

• the five critical conversations a leader needs to engage in

• how you can support leaders to actually initiate these different kinds of conversations

• how to use these powerful tools to generate organizational change.

2. The Emotionally Agile Coach
   One of the critical roles of a coach, and also of a leader, is to create the right emotional environment to get the job done.

In this webinar, you will learn:

• the six emotions required for effective leadership.

• how to help leaders embody a broader emotional range at work

• how to work with the emotions of your clients for greater impact.

3. Coaching and the Body
   The body is fundamental to learning and change. A masterful coach knows to listen for how a client’s physiology affects not just their thinking but also their ability to take action.

In this webinar you will learn:

• how to support your clients in becoming aware of their bodies’ conditioned tendencies and habits of reacting

• how to help your clients replace their habits with choices

• how to work with bodies in your coaching – even over the telephone.

How to Create Profound Change using Values, NLP & Neuroscience

Format: Three full days
Trainers: Ian McDermott and Professor Patricia Riddell

This module is split into two parts:
Part 1: Advanced Coaching Tools and Techniques (2 days with Ian McDermott)
Part 2: Coaching, Neuroscience & NLP (1 day with Professor Patricia Riddell and Ian McDermott)

Part 1: Advanced Coaching Tools and Techniques

2 days with Ian McDermott

• Learn the powerful Voting Model and how to turn vision into action.
• Learn the Gremlins model and how to bring honesty and humour to the shadow side of people and teams.
• Learn the GROW model and how to move anyone forward.
• Learn how to guard against unhelpful habituation.
• Learn how to generate powerful questions.

Part 2: Coaching, Neuroscience & NLP

1 day with Professor Patricia Riddell and Ian McDermott

The one thing all successful coaching approaches have in common is they trigger changes in the brain. That’s why it makes sense for you to know something about how this happens.

While the Coach Approach can help anyone better understand their current position and determine how they would like this to change, NLP gives you specific tools to make those changes happen. Neuroscience enhances both these approaches by providing a scientific evidence base for why and how these tools and interventions actually work.

Ian and Patricia will use this day to demonstrate how these three elements – Coaching, NLP, and Applied Neuroscience – can be blended together to create a particularly powerful way of working with people whatever your official job description.

• Learn about the changes that occur in the brain as we learn (or unlearn).
• Learn more about how coaching, NLP and neuroscience fit together to create a dynamic that is more than the sum of its parts.
• Learn how to use timelines as part of A Coach Approach.
• Learn about neuroplasticity and how it is redefining what is possible for human beings at any stage and any age.

How to Avoid the Pitfalls & Influence Leaders

Format: Three 90-minute accelerator sessions

Trainer: Pamela Richarde

Coaching Executives in an organisational environment is a complex process, requiring the coach to have an excellent ability to design alliances and navigate the challenges of multiple relationships. Each of the following three 90-minute webinars will address the areas that an Executive Coach must be schooled in, to create a productive, safe, and ethical relationship. Each class also highlights the critical ICF Competencies that are a part of the process.

1. Creating a Foundation for Success

• Making the case for Executive Coaching
• Your role as an Executive Coach
• Creating effective Coaching Agreements
• Self as an Executive Coach

2. On-Boarding and Contracting in Organisational Coaching

• Contracting the Relationship
• Defining success measures
• Confidentiality and Reporting

3. A Word to the Wise

• Dealing with Sticky Situations
• Creating a Coaching Culture

How to Maximise your Ease & Impact

Format: Four full days

Trainers: Ian McDermott and Pamela Richarde

Major change happens at the level of identity, beliefs and values. However, many conventionally trained coaches find it challenging to operate at these levels. Nor are they alone: the majority of organisations are only able to talk about ‘winning hearts and minds’. Very few know how to actually do this.

In this Integrating Coaching Presence & Purpose module we show you how to blend the wisdom of the different approaches you have learnt on this programme so that you can actually engage the hearts and minds not just of individuals but also of teams and even organisations.

• How to apply the Coach Approach at an identity level.

• Recognise the role of bias – both yours and others – and how to address it’s impact to enhance your coaching and the results you are achieving.

• Explore personal and system cultures, and the influence the Coach Approach can have on these.

• Learn and apply key distinctions in remedial and generative coaching.

• Recognising the importance of legacy as a focus for the Coach Approach.

• Develop the self-as-coach with a focus on reason, purpose, vision and mission.

This is truly your integration module. It is also the precursor and prerequisite for official certification as a graduate of this ICF Accredited Coach Training Programme.

• Review how the different approaches learned in previous modules fit seamlessly together.

• Ensure you are using the right approach, at the right time.

• Reflect on and appraise your skill development.

• Recognise your impact in the context of the Coach Approach.

• Clarify your pathway beyond this programme.

• Review the key ICF topics and behavioural markers, as well as identify the next steps for ICF accreditation.